School closes Tuesday 20th July Re-opens for Year 1 & 2 pupils Monday 6th September 2021.
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Palfrey Infant School

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Reporting Illness

A Parent support guide , frequently asked questions. What to do if.....



  • At Palfrey Infants we require all parties to support in this management by notifying to us accurately and in a timely manner. Please be careful of the language used, do not say FLU if you mean a cold they are very different especially in the current climate!
  • We are using the Guidance issued by Public Health England / Walsall in managing illness and Covid cases.
  • We report any recorded illness and request parents/ staff ensure test & trace is used when required.



Pupils do get other illnesses and you need to report this to school in the usual way through phoning the school office. (01922 720713) We can then advise you. 



  • Runny nose : a possible childhood cold, supply with tissues and send to school. ( Teach good hygiene catch it,  bin it, kill it rules)
  • Vomiting/ sickness/ Diarrhea: 48 hours from last sickness until symptoms are not apparent.
  • Rashes/ unknown spots etc : Consult the pharmacist or out of hours surgery for advice. We will then inform you of school requirements.
  • Tiredness: Children need to be in school. Please ensure regular bedtime routines are in place
  • Conjunctivitis: (Sticky Eyes) : Consult pharmacist for drops , child can attend school once drops have been administered.
  • Crying and upset: Whilst we understand it is hard returning to school we encourage parents to send their children and work with us in getting the children back into the school/ real life routines. Please bring them to school and we will work with you. We do not want children to think not being at school is the norm.




DO NOT come to school , please phone us 01922 720713.

Plus ensure you get a test as soon as possible if your child has 


  • A new continuous cough
  • Fever 37.8
  • Loss of or change of sense of taste
  • Loss of  or change in normal sense of smell


If you develop COVID symptoms whilst at home


  • Contact the school to inform them of a suspected case by phone as soon as possible. (01922 720713)
  • Pupil/ Staff member should stay at home
  • Self-isolate – 10 days for symptomatic individual, 14 days for household members
  • Arrange testing for symptomatic individual ( via NHS 119 or 
  • NHS UK  
  • If anyone who is symptomatic deteriorates or becomes symptomatic please seek medical advice.
  • If you need an interpreter phone 119
  • School will record this and inform Walsall Health Protection Unit.



If you develop COVID symptoms whilst at school

  • Pupil would be moved to isolation area in school , Parents would be called to collect child from the isolation area
  • Staff to wear PPE whilst accompanying the pupil
  • Pupils to use a separate bathroom (Disabled Toilet)
  • The bathroom should be closed and thoroughly cleaned prior to anyone else using it.
  • School to keep a record of any illness in school on Appendix 2 form and contact Walsall Health Protection Unit.
  • Parent to access a test for their child immediately. Family members to self isolate until the result is confirmed.
  • If the test result is negative the child can then return to school.
  • PLEASE NOTE : Pupils without a negative test result will not be allowed in school for 14 days.



If we get notified of a confirmed case within school

  • If a case is confirmed school via NHS Track and Trace we will close the Pod with immediate effect and all persons pupils / staff within that pod will be required to self-isolate for 14 days. (Family members are not required to self-isolate unless they show symptoms)
  • Parents/ Staff would receive a text with information from Public Health England via the Headteacher / School
  • Pod would only need to be tested IF they were to develop symptoms.
  • School would not close unless advised by contact tracer.
  • School to liaise with Public Health England





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